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C00002 00002 A SURVEY OF FEATHERBEDDING, ESPECIALLY WHITE COLLAR
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A SURVEY OF FEATHERBEDDING, ESPECIALLY WHITE COLLAR
When we consider how to increase productivity, we immediately
face the fact that large numbers of people make their living from
unproductive activity. These situations continue for the following
reasons: (1) The unproductive activity is often mixed with a
productive one, and the two are not easy to disentangle. (2) Union
contracts. (3) Tradition. (4) Laws requiring the useless activities.
We shall call such activities rackets in order to establish a
pejorative atmosphere.
The most widely discussed such rackets are those maintained
by blue collar workers with the help of union strength. Classical
and much fought over examples include locomotive firemen on diesel
trains, standby musicians and stagehands, linotype operators who
reset already set up ads and who have become comletely redundant with
automation, airline flight engineers, and the beneficiaries of
makework rules in the building trades. However, each of these
rackets has been fought over by the employers, and progress is
gradually made in reducing them. At least it seems to me that
progress is being made, but I don't no what percent of manual work
can be regarded as unnecessary or how this has changed with time. A
real survey would be worthwhile. To be fair, it should be mentioned
that not all claims of featherbedding are true, because a speedup
beyond a "normal" working pace can be represented as a campaign to
eliminate featherbedding. However, just because there is a
concentrated interest opposed to employee featherbedding - namely the
employers - this is not where we should expect the worst abuses.
The worst featherbedding rackets are in the professions and
by business itself. There the adverse interest is diffuse - i.e. the
general public - and rarely has the knowledge to know that it is
being taken. The most publicized example is the undertaking racket
where advantage is taken of a rare occasion of great strain to sell
unnecessary services. Sometimes the law is used to help sell the
services as in the California law that prevented (and maybe still
prevents) a person from having posession of the ashes of a cremated
relative - they had to remain in the posession of an undertaker or
cemetery who would charge for it; the rationalization was public
health. However, undertaking is not a high prestige profession in
the modern world, and its rackets are have been repeatedly attacked
by publicity, and the politics of consumerism has probably already
reduced the problem and may eventually reduce it to negligible
proportions.
Some of the worst rackets are in the law profession. Since
the legislators are mostly lawyers, there is little any other segment
of society can do to reduce or even fully understand the abuses.
Probably there should be a non-lawyer watchdog commission on the
practice of law with the power at least to make widely publicized
recommendations. Some examples of legal rackets include restraint of
trade by the prohibition of advertising and bar association schedules
of minimum fees. (When a professional says the word "ethics", he
usually means an illegal combination in restraint of trade).
Advertising is also prohibited to reduce competition in medicine and
in the sale of prescription drugs. Minimum fees exist in
stockbroking and real estate brokerage, and a stockbroker told me
that their ethics required him to take the full five days allowed for
the paying the money due on a sale. The stock market is an
interesting example where new technology should eventually allow the
existing monopolies to be broken. Namely, soon all stock trading
will be accomplished through a single computer system, whether the
stock is over-the-counter or is listed in one of the major exchanges.
At this point, the distinction between the two becomes almost
meaningless. The idea is that any broker will be able to make the
trade directly, and membership in the exchange will no longer be
necessary or else will be available to all brokers a nominal cost.
The next step is for a customer to sue to make access to the system
available to customers directly without paying a commission to a
broker, but only the computer costs incurred. Hopefully, this will
eliminate a substantial part of the stockbroking industry.